Auto refresh
Open Gating > Console to see your current auto refresh interval and the next scheduled run.
Automatic refresh re-checks all previously verified users in the specified interval.
Instant updates
Some rules are refreshed instantly, regardless of the auto refresh interval:
- Point-based rules are updated instantly when balances change.
- On Scale plans, the following rules also receive real-time updates:
- NFT balance (on EVM chains)
- Token balance (on EVM and Solana chains)
Bulk refresh
If you need to refresh members’ roles immediately, use Run bulk refresh in Gating > Console.
- Bulk refresh only checks users who have verified at least once.
- Each run counts against your refresh allowance for the current billing period.
- Role changes from the bulk refresh are posted in the set logs channel as they happen.
Refresh exemptions
To skip certain users from automatic and bulk role updates, open Gating > Settings and configure
Refresh exempt roles to skip certain users during bulk refreshes.
Users with any role configured above will keep their roles during auto/bulk refresh.
You can use this for team members, temporary exceptions, or manual VIP overrides.
