1. Eligibility and Compliance
- You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms.
- You will comply with all applicable laws and regulations, including those related to digital assets and consumer protection, Discord’s Terms of Service and policies, and any anti-fraud, anti-money laundering, and sanctions laws. You confirm you are not a person or entity on any sanctions list or located in a prohibited jurisdiction.
- If required by law or risk policies, we may request additional information (including identity verification). Your failure to provide it may result in suspension or termination.
2. Services
- Flipsuite provides: (a) onchain rewards and points tooling; (b) AI agent-assisted interactions (“Flippy”); (c) app-integrated wallets (“Flipwallets”); (d) token listing support and related features; and (e) developer/API access.
- We may add, modify, or remove features at any time.
3. Accounts and Security
- You are responsible for maintaining the confidentiality of your credentials (e.g., Discord account, Flipsuite account, device credentials) and all activity under your account.
- We strongly recommend enabling Two-Factor Authentication (2FA) at https://flipsuite.xyz/account/security.
- Notify us immediately at team@flipsuite.xyz of any suspected unauthorized access.
4. Wallets and Custody (Flipwallets)
4.1 Overview
- Flipwallets are software-enabled blockchain wallets used within Flipsuite. Transactions are executed on public networks and are irreversible.
- We will not perform actions on your Flipwallet without your express authorization as described below.
4.2 Wallet Types
A. v1 Legacy Flipwallets (Custodial)- Custody: Flipsuite fully manages legacy wallets and retains the ability to access and sign transactions for those wallets. Private keys are heavily encrypted and protected using industry-standard security measures. Nevertheless, these are custodial wallets.
- Use of Funds: We will only act on legacy wallets to carry out your instructions provided through the service or as required by law, court order, or to address demonstrable security threats (e.g., to prevent or mitigate ongoing theft or exploitation).
- Risks: You acknowledge that custodial arrangements involve risks, including operational risks, third-party provider risks, and legal or regulatory actions that may require us to restrict access or take action on assets.
- Custody/Keys: v2 wallets are secured via Privy (https://www.privy.io/). Flipsuite does not possess or see your raw private keys. Flipsuite cannot unilaterally move assets from v2 wallets.
- Access to Perform In-App Actions: Flipsuite can only access v2 Flipwallets to perform in-app actions with your explicit consent. Your consent is captured via clear prompts in our interface (e.g., UI confirmations, commands, or signed approvals). Without such consent, Flipsuite cannot execute transactions on your v2 wallet.
- Reliance on Privy: You acknowledge that v2 wallets rely on Privy’s authentication, key management, and infrastructure. Outages, changes, or errors by Privy may affect access to or functionality of your v2 wallet. Flipsuite is not responsible for Privy’s acts, omissions, or outages.
4.3 Transaction Authorization
- For v1 wallets, Flipsuite will process transactions only upon your instruction or as otherwise permitted under 4.2(A).
- For v2 wallets, every Flipsuite-initiated in-app action requires your explicit consent at the time of action. You may revoke session approvals where supported. Absent your consent, we cannot effect transactions.
4.4 Private Key Export
- Availability: You may export private keys for your Flipwallet(s) where supported. Exporting keys transfers full control and responsibility for custody and security to you.
- Your Responsibilities: You are solely responsible for safeguarding exported keys and any seed phrases, backups, or passcodes. Loss, theft, or compromise of private keys may result in permanent, irretrievable loss of assets. Flipsuite cannot recover lost keys or funds.
- Security: Use secure storage practices, keep backups offline, and enable 2FA at https://flipsuite.xyz/account/security. Do not share keys with anyone. Be aware of phishing and malware risks.
- No Liability After Export: To the maximum extent permitted by law, Flipsuite disclaims all liability for losses or damages arising from or related to your exported keys, any self-custody actions, or your failure to implement adequate security.
4.5 Migrations and Availability
- We may offer migration from v1 to v2 wallets or other architectures to improve security and user control. Migration may require your consent and may be subject to technical or regulatory constraints.
- We may temporarily restrict wallet functionality to address security risks, comply with legal obligations, or maintain system integrity.
4.6 Airdrops, Forks, Unsupported Assets
- We may determine in our discretion whether and how to support network forks, airdrops, or other events. Certain tokens or networks may be unsupported. We are not liable for losses due to forks or unsupported assets.
5. AI Agent (“Flippy”) Disclaimer
- Flippy is an AI-powered assistant and may generate outputs that are incomplete, untimely, or inaccurate. AI content is provided “as-is” and is for informational and operational assistance only; it is not investment, legal, or tax advice.
- You are solely responsible for any actions you take in reliance on Flippy. Flipsuite disclaims liability for losses arising from AI outputs or your interactions with Flippy.
6. Prohibited Uses
- Illegal or Unlawful Activity: Do not use Flipsuite in violation of any law, regulation, sanctions regime, or Discord policy.
- Abuse and Interference: Do not exploit, manipulate, reverse engineer, attack, spam, or otherwise misuse Flipsuite, Flippy, our APIs, or infrastructure.
- Alt Accounts: Operating multiple Discord accounts to exploit rewards, giveaways, or other features is prohibited and may result in suspension or termination.
- Sanctions/Evasion: You may not use the service if you are subject to sanctions or are attempting to evade sanctions or compliance controls.
7. Token Support, Listing, and Removal
7.1 Token Listing Fee
- Requests to list new tokens are subject to a flat, non-refundable fee of $250 USD (or USDC equivalent). Listing decisions are at Flipsuite’s sole discretion and may include eligibility criteria.
7.2 Token Maintenance and Removal
- We may remove tokens at any time, including for developer misconduct, fraud, or malicious contracts. Where feasible for ongoing violations, we will generally provide 30 days’ notice; immediate action may be taken for security or legal reasons.
8. API Use and Gambling Restrictions
- The Flipsuite API may not be used in gambling products or any gambling-related activity involving assets of real-world value on Discord (on-chain or off-chain), consistent with Discord’s Gambling Policy. Violations will result in immediate termination or suspension.
9. Gas Fees and Taxes
- You are responsible for all blockchain network (“gas”) fees and any third-party fees incurred when using Flipwallets.
- Fees are non-refundable and relate to decentralized network operations.
- You are responsible for all taxes arising from your use of Flipsuite, except taxes on Flipsuite’s net income.
10. Rewards and Deferred Rewards
10.1 Reward Wallets
- Community organizers must keep reward wallets funded to satisfy claims. Deferred rewards track off-chain balances to reduce gas fees; claims require sufficient onchain funds at the time of redemption. Flipsuite is not responsible for unfulfilled claims due to insufficient funding.
10.2 Prohibited Practices
- Manipulating reward systems, falsifying balances, or issuing unsupported rewards is prohibited and may lead to suspension or termination.
11. Assumption of Risk; Third-Party Services
- Blockchain Risks: Transactions are irreversible; prices are volatile; smart contracts may fail; networks may experience congestion, forks, or attacks; wallets and dApps may be compromised; and regulatory changes may impact digital assets.
- Third-Party Providers: Flipsuite integrates with third parties (e.g., Discord, Privy, RPC providers). We are not responsible for their acts, omissions, policies, outages, or security. Your use of third-party services is subject to their terms and privacy policies.
- No Insurance: Digital assets are not insured by the FDIC, SIPC, or any governmental agency. Flipsuite is not a bank, broker, or investment adviser.
12. Intellectual Property and License
- Flipsuite owns all rights, title, and interest in its software, data, and content. We grant you a limited, revocable, non-exclusive, non-transferable license to use the service for personal or internal use.
- Commercial use (including resale, licensing, or monetization) requires our prior written consent.
13. Availability; Modifications; Suspension
- The service is provided “as is” and “as available.” We do not guarantee uptime or future functionality.
- We may modify or discontinue features at any time. Where reasonably possible, access to Flipwallets will be maintained to allow continued wallet use.
- We may suspend or terminate access, with or without notice, for policy, legal, security, or risk reasons.
14. Privacy
- By using Flipsuite, you consent to our collection and use of information as described in our Privacy Policy (see https://flipsuite.xyz/privacy). We may process Discord IDs, wallet addresses, logs of authorizations, and other data to operate the service and comply with law.
- Do not share sensitive personal information in chats or prompts. AI features may process your inputs to generate outputs and improve safety and functionality.
15. Indemnification
- You agree to indemnify and hold harmless Flipsuite and its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, misuse of the service, or infringement of any rights.
16. Warranty Disclaimer
- THE SERVICE (INCLUDING FLIPWALLETS, AI FEATURES, AND ALL CONTENT) IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.
17. Limitation of Liability
- TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL FLIPSUITE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING ANY LOSS OR THEFT OF DIGITAL ASSETS.
- WITHOUT LIMITING THE FOREGOING, FLIPSUITE IS NOT LIABLE FOR: (A) LOSSES RESULTING FROM YOUR EXPORTED PRIVATE KEYS OR YOUR FAILURE TO SECURE YOUR CREDENTIALS; (B) BLOCKCHAIN OR SMART CONTRACT FAILURES; (C) ACTIONS OR OUTAGES OF DISCORD, PRIVY, OR OTHER THIRD PARTIES; OR (D) UNAUTHORIZED ACCESS NOT CAUSED BY FLIPSUITE’S BREACH OF THESE TERMS.
- OUR AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF: (I) $100 USD OR (II) THE AMOUNTS YOU PAID TO FLIPSUITE IN THE 3 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
18. Termination
- You may stop using the service at any time. We may suspend or terminate your access for violation of these Terms, legal or security reasons, or to protect users and the platform. Upon termination, your rights under these Terms cease, but certain sections (including IP, indemnification, limitations, and dispute terms) will survive.
19. Dispute Resolution; Governing Law
- These Terms and any disputes are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws rules.
- You and Flipsuite consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for any dispute not subject to arbitration or where arbitration is not permitted by law.
- Class Action Waiver: To the extent permitted by law, disputes must be brought in your individual capacity and not as a plaintiff or class member in any class or representative proceeding.
20. Updates to These Terms
- We may update these Terms from time to time. Material changes will be indicated by updating the “Last Updated” date or by providing notice. Continued use after changes constitutes acceptance of the revised Terms.
21. Contact
- Questions or support: team@flipsuite.xyz
By continuing to use Flipsuite, you agree to these Terms of Service in full.