Privacy Policy
Last updated: June 13th, 2025
Flipsuite.xyz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://flipsuite.xyz or use our services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies, please do not use our services.
1. Information We Collect
User-Provided Information
We collect personal information that you provide to us directly on flipsuite.xyz, including:
- Personal information you provide when creating an account using Discord sign-up.
- Wallet addresses and social media accounts you link to your Flipsuite account.
Automatically Collected Information
Our systems collect certain information automatically including:
- IP addresses, browser type, ISP, timestamps, referring/exit pages, and click counts.
- Cookies and similar technologies to improve site functionality and user experience.
You can control or disable cookies using your browser settings.
Discord Data
We do not store any Discord-related personal data beyond the information provided during sign-in as specified above. Any interactions via Discord bots or apps do not result in storing your personal data and message content on our servers.
2. Use of Your Information
We use your information to:
- Provide, operate, and maintain the flipsuite.xyz website and services.
- Communicate with you, respond to inquiries, and provide customer support.
- Personalize your experience and develop new features.
- Prevent fraud and enhance security.
- Manage user eligibility and authorization.
Flippy AI Agent and Your Data
Flippy, our AI agent, does not access your Discord data or any personal information outside of what you explicitly provide or share on flipsuite.xyz. Your Discord interactions remain private and are not used to train Flippy or any other AI models.
Sharing Linked Wallet and Social Account Information
Linked wallets and social accounts on flipsuite.xyz may be shared with the teams belonging to the communities you participate in. This information is always shared securely through the flipsuite.xyz dashboard.
Only information explicitly shared by you on flipsuite.xyz - as done so when linking wallets or socials - will be accessible to these community teams.
You have full control over this sharing and may opt out at any time by adjusting your privacy settings on the flipsuite.xyz dashboard.
Flipsuite retains access to this information solely for debugging purposes and to support necessary features related to your account and community participation.
3. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described or as required by law.
Since we do not store Discord data beyond sign-in information, no additional retention or auto-deletion applies to other Discord data.
Logs and other technical data are kept internally for debugging and analytics purposes only and are not shared with any third parties. These logs are retained for 30 days, after which they are securely deleted.
4. Third-Party Sharing and Disclosure
We do not sell or rent your personal data.
We may share your data with trusted third-party service providers who help operate our services under strict confidentiality agreements.
Internal logs and analytics data are used solely for debugging and internal growth analytics and are never shared externally.
Linked wallet and social account information is shared only with teams in communities you actively participate in, as described above, and only if you have not opted out.
We may disclose personal data if required by law or to protect our legal rights.
5. Your Privacy Rights
California Consumer Privacy Act (CCPA)
California residents have rights including:
- Requesting disclosure of personal data collected.
- Requesting deletion of personal data.
General Data Protection Regulation (GDPR)
European users have rights including:
- Accessing, correcting, deleting, or restricting processing of personal data.
- Objecting to data processing.
- Data portability requests.
To exercise these rights, please contact us at team@flipsuite.xyz.
6. Children’s Privacy
Flipsuite.xyz does not knowingly collect personal information from children under 13.
If a parent or guardian believes their child has provided personal information, please contact us to request removal.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience.
You have the right to control cookie usage via browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted here with an updated “Last updated” date.
If changes are material, we will notify registered users via email or website notice.
9. Contact Us
For questions or to exercise your privacy rights, contact us at team@flipsuite.xyz.